Some PS4 users have reported to us that they need help in fixing Remote Play feature on their console that won’t connect to their PC. In case you did not know, you can actually play your favorite PS4 game on either a smartphone or computer even when you’re not in front of your console. All you have to do is to set up Remote Play on your phone or computer.
If you encounter connection issues or Remote Play errors during setup, or after using it for some time, this article should help.
PS4 Remote Play is an application for PC, Mac, Android & iOS (iPhone & iPad) users that will help you to play different PlayStation 4 games with the help of your gadgets. You can see the picture on your gadget and play PS4 games with the help of the Dualshock controller. PS Remote Play A PS5 console or PS4 console is required for Remote Play. With Remote Play, you can control your PlayStation® console remotely wherever you have a high-speed internet connection. Using the PS Remote Play app, you can control your PlayStation®5 console or PlayStation®4 console from a device in a different location.
Things you need for PS4 Remote Play
If you plan on playing away from your PS4, you can make use of its Remote Play feature. Below are the things that you should have to successfully do that:
- Updated PS4 console.
- Internet connected computer.
- Good working PS4 DUALSHOCK wireless controller
- USB cable to connect the controller to your computer. Or, a compatible wireless adapter to allow PS4 wireless connection.
- PlayStation Network account.
- At least 15Mbps download and upload internet connection speeds (for both the PC and PS4)
Causes why your PS4 Remote Play won’t connect
There are several possible reasons why PS4 Remote Play stops or won’t connect. Mostly, the issue is network setup related so it’s important that you make sure to check the status of your own local network ahead of time.
At other times, PS4 Remote Play may encounter connection issues or errors due to problems with the PlayStation Network itself.
For first time users, some may find out that they are unable to use PS4 Remote Play due to their computer’s security software.
Below are some of the common causes for PS4 Remote Play issues.
Internet connection is slow or intermittent.
In order to avoid having latency or lag when using Remote Play, you want to make sure that you have a fast broadband connection. Sony recommends that your PS4 has a minimum of 15Mbps. Anything slower than that can be problematic although I’ve personally been able to use Remote Play normally even though my PS4 speed test result shows that it’s only getting less than 6Mbps of upload speed.
For best results though, try to only use Remote Play when you have a fast enough connection.
PS4 software is outdated.
Most PS4 games and features that uses online functionality usually won’t work when the console’s software is outdated. Make sure that you manually check for software updates if you encounter Remote Play errors.
NAT type is strict or restrictive.
Some users may encounter “A connection to the server could not be established” error due to NAT type issues on the PS4. You should strive to have NAT Type 1(open) on your console although NAT Type 2 (moderate) is also okay. If your PS4 has NAT type 3 (strict), you will not be able to play with others online, talk via voice chat, or run Remote Play on your computer.
Random console or computer OS bug.
Sometimes, electronic devices may develop flukes. Temporary bugs are usually fixed by simply rebooting the device so make sure to restart your PC and PS4.
Local network issue.
Issues with your local networking devices can cause Remote Play to cut off or not load. Make sure that your home network is fast enough and does not disconnect frequently. Intermittent connection issues can cause connection time outs, which can make Remote Play virtually unplayable.
Security software blocking the connection.
If you’re getting a 88010E0F error when setting up Remote Play for the first time, it’s more likely an antivirus or firewall issue. You can try to disable your antivirus or firewall temporarily to check if that’s the case.
Make sure to turn your security software back on after testing.
PlayStation Network is down.
Remote Play may not work if there’s an issue with its servers. You can check PlayStation Network status if you have trouble connecting with Remote Play.
What to do if PS4 Remote Play won’t connect
If you’re encountering an error with Remote Play, or if the feature suddenly stops working for no apparent reason, the following solutions should help.
- Check the PlayStation Network status.
Before you troubleshoot your PC or PS4, make sure that you visit the PlayStation Network status page to see if there’s any issue from Sony’s side.
- Check your internet connection speed.
Slow or intermittent connection speed can significantly impact how Remote Play works. Make sure to run a connection speed test on your PS4 first to see if it’s getting the minimum 15Mbps download and upload speeds.
Your computer should also meet with the minimum speed requirements.
To check for a possible intermittent connection issue, you’ll need to observe your network. Using your other devices (smartphones or computers), try to see if the connection keeps dropping for a few hours. If internet connection is unstable or constantly disconnecting, you’ll need to fix this issue first in order to reliably use Remote Play. - Use wired connection.
If you are using wireless or wifi connection with your PS4, it’s possible that there may be wifi signal interference that causes the connection to drop. Try using an ethernet connection from the router to your PS4 before attempting to use Remote Play again.
If a wired connection is not possible, move the PS4 closer to the router so as to ensure that it gets a good wifi signal. - Update your PS4 software.
One of the simplest ways to keep bugs away is to ensure that your PS4 runs the most recent software. To manually check for software updates:
-Go to your PS4 Home screen.
-Go to the Settings Menu.
-Select System Software Update. - Restart Remote Play on your PC.
If Remote Play still won’t connect, make sure that you restart it. On your computer, open the Task Manager (CTRL+ALT+DEL), select PS4 Remote Play under the Processes tab, then hit the End Task button at the lower right.
- Reboot the computer.
If restarting the Remote Play application will not fix the error or connection issue, the next good thing that you can do is to restart your computer. This ensures that you address possible temporary bugs with your PC that might be interfering with Remote Play.
- Power cycle your local networking devices.
While your PC is restarting, take the time to also refresh your network connection. To do that, you want to unplug your modem and/or router from the power outlet or strip for about 30 seconds.
- Disable your antivirus and/or firewall.
For some, disabling their security software like antivirus or similar fixes Remote Play issues. If your computer’s firewall is active, you should consider turning off that too for testing purposes. Or, you can make an exception in your firewall settings to allow Remote Play to establish a connection. Use Google to know how to do this suggestion.
- Delete and reinstall Remote Play.
If all the possible causes have been checked and not one of the solutions above has helped so far, consider deleting and reinstalling Remote Play.
Suggested readings:
Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.
Remote Play is a fairly old feature for PlayStation. It was introduced for the PS3 and would allow you to play games on your PSP. It sucked and since then the feature has been a bit of a background feature that a lot of people don’t even know about.
With the launch of the PS5, a new icon has appeared on the PS4 home screen that allows you to remote play your PS5 from your PS4, pretty awesome! The feature works well for most but the experience is not flawless. For those finding the experience a little laggy, this guide will give you some helpful tips to reduce lag and latency with PS5 remote play on the PS4.
Ps Vita Remote Play Ps4
Why Is Remote Play Laggy?
Lag is nothing new for remote play. Even when playing over windows on the same network as the console you can experience lag. The problem is almost entirely down to your home network and in the vast majority of cases, it is quite easy to fix.
Remote Play Psp Ps4 Free
Psp Remote Play Ps4
If you are experiencing lag with remote play on the PS5 when playing from your PS4, I would suggest you check out the steps below as these are sure to help improve the experience and reduce lag with PS5 remote play.
Use A Wired Connection
This is not going to be possible for everyone but if you can connect an ethernet cable from your router to the back of your PS5 and PS4, you will get a much more stable internet connection. There are also many people that find using wired over wireless results in fewer restrictions in general when it comes to network security.
Ensure Both Systems Are On The Same Network
If you are hoping to use your PS4 in one room to play games on the PS5 that is in another room, make sure they are both on the same LAN. Some routers can broadcast multiple networks, quite commonly a 2.4ghz and 5ghz signal. Both are connected to the same router but are not on the same local network. Always aim for wired and if not possible, make sure both devices are on the same wireless network.
Ps4 To Psp Remote Play
Get NAT Type 1 On The PS5
NAT type is a measurement of how restricted your home router is. If you have type 3 or even a failed NAT type, your PS5 is going to have a hard time communicating with other devices over a network. To achieve an open NAT you will need to open the following ports on your router.
TCP: 1935,3478-3480
UDP: 3074,3478-3479
If you are unsure what this means, check out this detailed guide for getting NAT type 1 on the PS5. This will solve a lot of problems related to remote play, including the inability to link the PS4 to the PS5.
Something worth noting is that most routers will only allow you to open a specific port for one IP. Since PSN uses the same ports on the PS4 and PS5, you will need to pick one. I would suggest you do it for the PS5. Generally, networks are more restrictive for incoming connections than outgoing as this is generally how an attack would be prevented. The PS4 should have less trouble connecting to a PS5 compared to a PS5 accepting connections from a PS4.
Check Network Activity At Home
Can You Play Ps4 On Psp
If you have a busy house, there may be a lot of network traffic. If people in the house are downloading a lot of content, streaming 4k videos and performing other activities that will congest the network, you will find that there may be some hiccups while you use the remote play feature. With modern fibre connections, this is going to be less of an issue but if you are on a copper wire connection
Restart Both Systems
Ps Vita Ps4 Remote Play
I know this is the most generic response you can possibly give for fixing problems but with the PS5, in particular, being able to suspend games and multitask better, the system having some extra stuff consuming system resources could also cause some things to get a little backed up. Likewise with the PS4. If you find things normally work well and are suddenly acting up, restarting the systems if possible may be all you need to fix the problem.